INFORMATION FOR TRAVELLING SUPPORT TO KAZAKHSTAN

Please look at the information on www.gov.uk/foreign-travel-advice-kazakhstan  in conjunction with this information.

The Central Stadium is located in Almaty is about 22 km from the airport (35 – 45 mins).

IMPORTANT | Ticket Collection

Tickets must be collected, in person, by each supporter on production of their passport. AFC Club Officials will be available between 10.00 am and 11.00 am on Thursday 30 July 2015 at the stadium.  This is the preferred pick up time as the Club Officials have other duties to attend to.  Please look for the AFC Official’s Bus near the main entrance.  Any supporters arriving after this time should present themselves outside Gate 1 of the stadium between 6.30 pm and 7.30 pm on the night of the game where they will meet one of the AFC Officials.  The AFC Ticket office will open up prior to the game if there are any problems.
 
Matchday Information

Supporters are asked to approach the stadium from the North end, and move left from the main entrance to their specific gate (gate 1). Support will be segregated by Police. Supporters are reminded that they will have to retain their ticket in order to leave the stadium for toilets and refreshments which are close by. If supporters encounter any problems, AFC Security and Police Scotland Support will be available. 

Please be advised Aberdeen supporters will encounter local fans at close quarters.  They are regarded as decent supporters albeit, we expect some vocal banter from both sides.  Police numbers are for segregation and not for any anticipated trouble.  Aberdeen support are likely to be held back about 20 minutes after the final whistle. Enjoy the day. It should be a full house. Let's hear you all. COYR! 

Aberdeen FC supporters will be segregated from the home supporters within the stadium although during ingress and egress there will be mixed support entering the main gate at our area.  Toilets and refreshments are also located externally to Gate 1.  The Club are advised that there will be sufficient security and Police to ensure the safety of our supporters in this area.  Friction between both sets of supporters is not expected.

See the green seated areas in the picture below, with the gate to the right.  All tickets will be checked. Supporters should expect to be searched before entering the stadium.

                 
Generally, only flags up to 80cm x 100cm in size with a hollow wooden pole no more than 100cm in length are permitted. Only drums no larger than 60cm in diameter and 40 cm in height are permitted.

At the end of the game, Aberdeen FC supporters will may be held back until the home supporters have left the stadium.

General information:
DO: Ensure you have adequate insurance that covers medical treatment, hospitalisation and medical evacuation to the UK as the country remains outside the EU. 
DO: Ensure your travel insurance covers you for unexpected losses or expenses (e.g. cancelled flights, lost luggage, passports, cash or credit cards). Again the Embassy is not in a position to provide financial assistance for these matters.
DO: Keep your passport, money, tickets and valuables in a safe place.
DO: Take a photocopy of your passport, keep it separate from your original and store safely. Carry your passport with you at all times as you may be asked by police or officials to produce it. 
DO: Obey Kazakhstan Police instructions and avoid physical contact of any type.
DO: Respect local customs and regulations.
DO: Ask permission before taking pictures of the locals.
DO: Get to the stadium early.  Be patient. Access into the stadium may be slow.
Be aware there will be police and security searches as well as ticket checks.
DO: Keep hydrated and prepare yourself for the anticipated high temperatures.

DO NOT: Remove, deface anything with graffiti or similar.
DO NOT: Climb monuments, enter fountains or in any other way engage in activities which may be viewed as offensive to the locals or their cultural heritage.
DO NOT: Take photos of or near military or government installations.
DO NOT: Take pictures of local people if they are unwilling.
DO NOT: Over indulge – those excessively drunk will not gain access to the stadium.
DO NOT: Engage in racist, sectarian or political behaviours.
DO NOT: Bring flares, fireworks, alcohol, cans, glass, bottle tops, plastic bottles or containers, coins, lighters to the stadium.  Any object over 25 x 25 x 25cm is prohibited.
DO NOT: Encroach onto the pitch area unless directed to do so by security.
DO NOT: Smoke other than in designated areas.
DO NOT: Stand in seated areas of the ground.
DO NOT: Stand on the seats as they will become damaged.
DO NOT: Bring in any animals.

Enjoy the trip and the game. COYR!!