stadium

Download the AFC Matchday Guide by clicking the link. -> AFC Stadium Guide 2010-11.


Turnstile Changes for U12 and Student Tickets

U12 and Student tickets now restricted to specific gates

Going forward, we will be restricting the access of Under 12 and Student Season Cards and pre-bought tickets to specific turnstiles in each stand. Additionally, all students will be required to show their photographic Student ID cards along with their Season Cards to a steward upon entry to the turnstile.

All other types of Season Card and pre bought tickets will continue to work in any turnstile, including the U12/Student gates, so families need not separate to different turnstiles to enter the ground. As a Season Card or ticket is scanned by the reader, the signal lights indicate the type of ticket that is being used, which is monitored by stewards:

Light Pattern Description Ticket Type
        Solid Green Light Adult & Others
       
 
        Flashing Green Light Concessions
       
 
        Flashing Green then Red Under 12
       
 
        Flashing Green and Red Simultaneously Student
       

The U12/Student turnstiles will be clearly marked in signage above them on the exterior of the ground. A list of these gates is also detailed below:

Stand U12/Student Turnstiles
  Richard Donald Stand 42 & 43
  Main Stand 30 & 31
  South Stand Home 5 & 6
  Merkland Family Stand 17, 18, 19 & 20

If you have any questions relating to these changes, please contact Customer Services on 01224 631903.


AFC Park and Ride Service

We are now operating a park and ride service in from three locations in and around the city so you can get to the games without worrying about parking. For more information about our Park and Ride service, please click here


 Ticket Office Hotline: 01224 63 1903

24 Hour Internet Ticket Sales: www.afc.co.uk/eTickets


Opening Hours

Ticket Office Call Centre
Monday 9.30am - 5pm* 9.30am - 5pm
Tuesday 9.30am - 5pm 9.30am - 5pm
Wednesday 9.30am - 5pm 9.30am - 5pm
Thursday 9.30am - 5pm 9.30am - 5pm
Friday 9.30am - 5pm 9.30am - 5pm
Saturday 9.30am - 1:30pm 9.30am - 1:30pm
Saturday (AFC Home games) 9.30am - Kick Off & Post Match  9.30am - Kick Off & Post Match
Sunday Closed

Closed


Ticketing Terms and Conditions

CRIMINAL LAW (CONSOLIDATION) (SCOTLAND) ACT 1995 - WARNING
It is an offence, punishable by law, for any person to enter or attempt to enter the Ground (being Pittodrie Stadium and all surrounding areas owned, occupied or utilised by AFC) whilst in the possession of a controlled container which is capable of holding liquid and which if thrown would be capable of causing injury to another person; or whilst in possession of alcohol; or whilst drunk; or whilst in possession of any article or substance whose main purpose is the emission of a flare for the purposes of illuminating or signalling or the emission of smoke or a visible gas; or whilst in possession of any article which is a firework. All persons entering the Ground may be searched by the police and any person who refuses to submit to a search will be refused entry to or ejected from the Ground.

ABERDEEN FOOTBALL CLUB plc ("AFC") CONDITIONS
This ticket is issued subject to the conditions detailed in the Pittodrie Stadium Ground Regulations (the "Regulations") currently in force (copies of which are displayed outside the Ground and below and which are available on request from and are on display in the AFC Ticket Office). Whilst all of the conditions detailed in the Regulations are applicable to ticket holders, the following are specifically drawn to the ticket holder's attention:- · The ticket is only valid if presented complete and must be retained until the match has been played to a conclusion. · The ticket details segregation arrangements for the Ground. The area for which the ticket provides entry is clearly overprinted on the front of the ticket. · Ticket holders are only authorised to use the seat indicated on the ticket and to use the official access and exit routes for that seat. · None of AFC, its employees or its agents will be liable for any loss, injury or damage, howsoever caused, to the ticket holder or his property except for liability for death or personal injury resulting from AFC's negligence. · The ticket holder is obliged not to behave in a manner which may reasonably be expected to cause any persons to be alarmed, upset or annoyed. · The ticket holder is obliged not to behave in a manner which might reasonably be expected to result in loss, injury or damage to property or persons. · Without prejudice to any other rights and remedies available to AFC, in the event of a breach by a ticket holder of any of the Regulations, or of any other conditions implied or duties owed as a matter of law, (1) AFC has the right to refuse entry to the Ground or require the ticket holder to leave the Ground; and/or (2) AFC has the right to cancel the ticket and retain the money paid for it; and/or (3) AFC has the right to impose a ban on the ticket holder for one or more matches; and/or (4) AFC has the right to recover compensation for all loss, injury or damage suffered by AFC, including but not limited to costs incurred in repairing or replacing damaged property, loss of revenue resulting from Ground closure and/or restriction on attendance numbers, increased costs of policing and stewarding and any fines imposed on AFC by any competent authority. · By using the ticket to gain entry to the Ground, the ticket holder acknowledges that the Regulations have been adequately drawn to his attention and that he is bound by them. · For the avoidance of doubt, the use of the ticket to gain entry to the Ground will be considered to constitute acceptance by the ticket holder of all the Regulations.

PLEASE TAKE YOUR SEATS 15 MINUTES PRIOR TO KICK-OFF. HOME SUPPORT TICKET VOUCHER ONLY TO BE USED TO PURCHASE TICKETS FOR AFC AREAS.

Unacceptable Conduct
The Scottish Premier League have instigated an initiative on UNACCEPTABLE CONDUCT. This initiative makes it the responsibility of the club at both home and away games regarding the conduct of their supporters. This initiative came into being on 1 August 2007. The list of offences is extensive but includes disorderly conduct, damage to the fabric of a stadium, using threatening or abusive words towards any group or gender, colour or race, nationality, ethnic origin, sexual orientation, transgender identity or disability.

Also included are chants or songs of a racist, sectarian or of grossly offensive nature. There is no list of banned songs or chants but the Match Commander, SPL Delegate, referee or the opposition club may report any of the above. Sanctions against the club can mean an official warning, a fine, ordering the game to be replayed or as a last resort the loss of points.

Show Racism the Red CardPolicy on Racism

Racist taunts and abusive or threatening behaviour will not be tolerated. Supporters (home or visitng) will be detained by stewards if they are guilty of such behaviour and passed to Grampian Police in line with the club's policy.

Season ticket holders detained for such a reason face having their season ticket removed.

For those spectators detained, the Club will consider imposing life bans from the stadium and passing their details to appropriate authorities.

Ground Regulations

Disability Discrimination Act Ticketing Policy