Access

Autism Awareness

We understand that for some people with autism spectrum conditions (ASC), sensory or additional needs a visit to a busy football stadium can be a daunting experience.

To help make your visit to Pittodrie as enjoyable as possible, we have been working in partnership with the National Autistic Society and their team of autism specialists, to develop this guide for individuals with autism and their parents/ carers.

Attending a match at Pittodrie

Buying a Ticket

Before attending a match at Pittodrie you must purchase a ticket in advance from the Pittodrie Ticket Office. This can be done by calling 01224 63 1903 or visiting the Pittodrie Ticket Office which is found at Pittodrie Stadium, Pittodrie Street, Aberdeen, AB24 5QH.

The Ticket Office is busiest on matchday and is quietest on afternoon's during the week.

Where should I buy my ticket for?

There are four stands at Pittodrie - the Richard Donald Stand, Main Stand, Merkland Stand and South Stand.

Access is available via a 'speedy turnstile' at gate 5 on Pittodrie Street for the Merkland Stand and Main Stand. This will help to avoid queues and gain fast access to the stand.

To gain access via the 'speedy turnstile' you need ask the Customer Services Team while ordering your ticket. You need to book your ticket before matchday to gain access to the 'speedy turnstile'.

The Merkland Stand can sometimes be noisy with lots of children.

Getting to Pittodrie

Parking

There is a limited amount of free car parking available in streets around the stadium but be aware that there are match day restrictions on parking.

The streets around the stadium will be busiest in the hour before kick-off.

Please note that you will not be allowed to drive on Pittodrie Street close to kick off time unless you have a valid car park pass for the Pittodrie Street car park or a disabled badge. Spaces are subject to availability.

Park and Ride Service

Aberdeen Football Club provides a Park and Ride Bus Service from three sites in the city - Bridge of Don, Souterhead Road and Kingswells. The buses are clearly marked with the AFC logo and with Park and Ride signage.

Timings are as follows:

Park & Ride - Kingswells - Leaves 1 hour before kickoff.
Return from bus stop on King Street, top of Merkland Road East. Bus leaves 20 minutes after full time or when bus is full.

Park & Ride - Souterhead Road bus stop outside Altens Thistle Hotel
- Leaves 1 hour before kickoff.
Return from bus stop on King Street, top of Merkland Road East. Bus leaves 20 minutes after full time or when bus is full.

Park & Ride - Bus stop outside Holiday Inn at Exhibition Centre, Bridge of Don - leaves 45 min before kickoff.
Return from King Street outside Cemetery. Bus leaves 20 minutes after full time or when bus is full.

Bus

There are buses from Union Street that take you to Pittodrie. A number 13 (towards Seaton) will drop you off on Golf Road with Pittodrie on the left.

A number 1 (towards Danestone), 2 (towards Ashwood), or X40 (towards Dubford) will drop you off on King Street.

The best stop is the one after King Street Bus Depot, then make your way down Pittodrie Street or Merkland Road on the right.

What can I do at Pittodrie?

Shop
You can visit the AFC Club Shop on Pittodrie Street. The Club Shop is usually busy in the hour before kick-off and can sometimes be noisy.
AFC Club Shop staff have attended autism awareness sessions and can help you.

You can visit the AFC Club Shop on Pittodrie Street. The Club Shop is usually busy in the hour before kick-off and can sometimes be noisy.AFC Club Shop staff have attended autism awareness sessions and can help you.

Eat

You can eat at Pittodrie, food is available from our kiosks in each stand.
The kiosks are busiest in the 15 minutes before kick-off and at half-time.

The Match

Accessing the stadium

The busiest time at the turnstiles and the streets around the ground is in the half hour before kick-off. The turnstiles open one hour before kick-off and this is the quietest time to gain access to the stadium.

Inside the stadium

Smells
No smoking is allowed inside any area of the stadium on matchday.

No smoking is allowed inside any area of the stadium on matchday.

Lights

At a night game there may be bright lights with the floodlights on inside the stadium.

Noise

Music will be played over the tannoy system inside the stadium and there will also be a match announcer giving out information throughout the day. The tannoy system plays out in all four stands.

What to do if things go wrong?

Each stand has its own Matchday Stand Rep who has taken part in an autism awareness session and can help you.

If you need help on matchday please ask the nearest steward who will put you in touch with the stand rep.

Who might I see at Pittodrie?

Aberdeen FC Staff
Matchday Stewards
Matchday Stand Reps
Catering Staff
Aberdeen FC supporters
Opposition supporters
Mascots - Angus the Bull, Donny the Sheep & Si the Seagull

Leaving the stadium

If you want to wait until the stadium area and surrounding streets are clear you should wait inside the stadium ten minutes after the end of the game.

After my visit


What I liked best about my visit to Pittodrie
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What I want to do again
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What I would like to do next time
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